Our Delivery Policy

1. Parcel Courier Delivery

We’ll send you tracking information once your order is dispatched. You can also track your order with the shipping number we sent you in SHIPPING TRACKING.

Door-to-door, courier delivery service.

2. About the shipping fee,

We support free shipping for most products. Or if you want to place bulk purchase orders, please chat with us online or email cy@sytmhoeled.com to get a detailed shipping quote. We will reply to you in 24 hours.

3. When Will My Order Be Ready?

Packages will be sent out within 48 hours. Deliver in 3-10 days

Our Return & Refund Policy

1. 2-Year Warranty

If you buy our lamps, if any quality problems occur with the lamps you ordered within 2 years, please contact us or email us in time. We will try our best to handle the problem for you.

Within 14 days after receiving the goods, the following problems can be re-delivered for free OR we can refund you:

A. The lamp is damaged during transportation
B. The model and function of the ordered lamp are different from the received one